Howies Furniture Cancellations Exchanges & Returns
100% SATISFACTION GUARANTEE
All items sold by HowiesFurniture.net are backed by our 100% Satisfaction Guarantee. If you are not 100% satisfied we
will permit the exchange and/or return of any item for any reason subject to our Exchange/Return Policy.
Exchanges and/or Returns: Item(s) must be returned within three (3) days of receipt provided; item is new, unused and
packaged in the original packing with all product parts, instruction manuals, tools, warranty(s) to receive a full credit less
the restocking fee (seeCancellation / Restocking Policy). If any of the above are missing from the return you may incur
additional restocking charges.
Defective Items: If you need to request missing pieces or replacement parts, or you need warranty information, please
contact Customer Service Department.
Wrong Items: If you receive a wrong item, please contact our Customer Service Department immediately upon receipt.
Cancellation: All orders can be cancelled before shipment subject to the following Cancellation Fees:
• In-Stock Orders will incur a 25% Cancellation Fee
• Special Orders will incur a 50% Cancellation Fee
Restocking: All exchanged or returned items will incur a Restocking Fee:
•In-Stock Furniture will incur a 50% Restocking Fee
•All Special Orders will incur a 65% Restocking Fee
•All Mattress & Box Springs will incur a 65% Restocking Fee
Most refunds are issued in the same method used for the purchase, in some cases refunds will be mailed in the form of
a paper check within 7-10 business days of receipt of the return.
(AFTER RETURN IS RECEIVED)
5-10 Business Days
HowiesFurniture.net Gift Card
Gift Card Balance
3-7 Business Days
Money Order / Cashier's Check
3-7 Business Days
Where's My Refund? If you haven't received your refund based on the information in the REFUND POLICY:
If your refund doesn't appear in Your Account, and the processing time for your payment method has passed, please
contact our Customer Service Department for further assistance.
- CLICK CLACKS
- RUSTIC FURNITURE
- MODERN FURNITURE
- Ashley Furniture
- Artisan Home Furniture
- Cristo Rey
- Klaussner Sofas
- Natuzzi Furniture
- Robert Michael Furniture
- Canadian Customers
- Price Payments Information
- Cancellations Exchange Returns
- Conditions of Use