Howie's Furniture retail showrooms are closed. House Furniture Originals now operates Howie's North Phoenix location and carries all Howie's product lines. 602-923-1651 1510 E Bell Road, Phoenix, AZ 85022

Home > International Orders & Shipping





INTERNATIONAL: accepts orders from all around the world; additional shipping rates and fees may
occur depending on the delivery address for your order in addition to customs fees and import duties for the country
which you have your order shipped. These charges are always the Customer's responsibility (see detailed information


International Shipping & Manufacturer's Warranty: Product Manuals, product information and safety warnings may not
be in the language for your country. Furthermore, it is the customer's responsibility to assure the items ordered comply
with the destination country's standards, specifications, and materials. The Customer/Recipient is the Importer of
Record and must comply with all rules and regulations for the destination country. International shipments are subject
to border inspections (opening, un-packaging, repackaging) by customs authorities. While we respect your Privacy, we
may be required to provide specific information including but not limited to the value of your shipment to our Freight
Forwarded and/or governing agencies. *Customer is responsible to measure doorways, hallways and stairways before
completing order to verify all items purchased will fit. will not be responsible for items that cannot
fit inside. If Customer refuses and/or returns an item(s) please refer to the RESTOCKING/RETURNS policies for fees
which may be incurred.


International Returns and/or Replacements: All of the terms and conditions International Shipping apply to orders
being returned and/or replaced. The Customer becomes the exporter and assumes all risk and costs associated with the
Return and/or Replacement.


International Customs, Duties and Taxes: All orders being shipped outside of the United States may be subject to
customs duties, import fees and miscellaneous fees levied by the destination country once the shipment reaches
destination country. Clearing Customs is out of our control and we are unable to predict the total of these fees which
vary country to country and the time required to clear Customs. The Customer is responsible for any and all customs,
duties and taxes. We recommend you contact your local Customs office for specific information prior to completing
your purchase.


Canadian Customs Clearance: Shipments valued over CAD 1600 per Revenue Canada regulation require a formal
clearance, the freight forwarder requires a Power of Attorney signed by the importer. The Freight Forwarder will provide
the necessary paperwork to the importer. There is no additional fee for this service.


Freight Forwarder: outsources International Shipping to a Freight Forwarder; therefore:


• will not be responsible for damage that occurs after items are delivered to the freight
forwarder. is unable to supply replacement(s) and/or refunds due to damage; Customer
must inform freight forwarder of any and all damage(s) to packaging and/or items upon receipt and file a claim
if necessary in accordance with the terms and conditions of the freight forwarder. Customer has the right to
refuse the items that arrive damaged in accordance with the terms and conditions of the freight forwarder;
therefore, we recommend customer read the freight forwarder paperwork before signing for receipt of goods.


•If items are lost, a claim needs to be filed with the freight forwarder in accordance with the freight forwarder
terms and conditions.


SHIPPING INSURANCE: Due to the value of your purchase we require shipping insurance be purchased. Please refer to
the Shipping Insurance chart below to determine your Shipping Insurance Fee:


Invoice Total Value Shipping Insurance
$0.00 -$100.00 FREE
$100.01-$500.00 $6.00
$500.01-$1,000.00 $12.00
$500.01-$1,000.00 $20.00
$500.01-$1,000.00 $29.00
$100.01-$2,000.00 $12.00
$3000.01-$4,000.00 $38.00
$4000.01-$5,000.00 $48.00
$5000.01-$6,000.00 $57.00
$6000.01-$7,000.00 Contact Us



INTERNATIONAL SHIPPING TERMS & CONDITIONS: Items being shipped to countries outside of the U.S. may be subject
to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is
the importer of record in the destination country and is responsible for all Import Fees. With respect to each item for
which Import Fees have been calculated, you authorize to designate a Freight Forwarder to act as
your agent with the relevant customs and tax authorities in the destination country, to clear your items, process and
remit your actual Import Fees for such item. By completing your purchase, you agree to reimburse
within 5 business days of being Invoiced the Import Fees for all items in your order. To obtain details regarding the
Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the
our Customer Service Department.


These terms and conditions are in addition to the standard Conditions of Use of the Pursuant
to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the freight forwarder in the
United States.